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Tech & AI workforce infrastructure. Programs in Software Engineering, Data Science, Cybersecurity, UI/UX & Digital Marketing delivered across Africa.

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Privacy Policy

Last updated: April 2026

1. Who We Are

EldoHub Tech and AI Academy ("EldoHub", "we", "us", "our") is a TVETA-accredited technology and AI training institution based in Eldoret, Kenya.

Registered address: Eastern Avenue, Elgeyo Road, Eldoret 30100, Kenya.
Contact: academy@eldohub.co.ke | +254 112 006 932

2. Data We Collect

When you interact with our website or apply for a programme, we may collect:

  • Name, email address, and phone number (from application and contact forms)
  • Educational background and employment status (full application only)
  • Payment information processed securely via PesaPal / M-Pesa — we do not store card details
  • Usage data (pages visited, browser type) via server logs and analytics

3. How We Use Your Data

  • To process and follow up on programme applications
  • To communicate about your enrolment, fees, and class schedules
  • To send newsletters you have subscribed to (you can unsubscribe at any time)
  • To improve our website and services
  • To comply with TVETA accreditation and regulatory reporting obligations

4. Data Sharing

We do not sell your personal data. We may share it with:

  • TVETA and relevant government bodies as required for accreditation and compliance
  • Payment processors (PesaPal, Safaricom M-Pesa) solely to complete transactions
  • Email service providers used to deliver communications on our behalf

5. Cookies

We use essential cookies (session management, CSRF protection) necessary for the website to function. Analytics cookies may be used to understand site usage. You can disable non-essential cookies in your browser settings.

6. Data Retention

We retain application and enrolment data for a minimum of 5 years as required by TVETA regulations. Newsletter subscription data is retained until you unsubscribe.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at academy@eldohub.co.ke.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance.

Questions? Contact us at academy@eldohub.co.ke.

Also see our Terms of Use.